Education

2002 - 2003

MSc Computing at Cardiff University

1999 – 2002

Geography with Computing BSc (Hons) 2.1 at the University of Plymouth.

 

Subjects studied: Database applications and Graphical User Interface design, Object Oriented Programming, Geographical Information Systems, Town and Country Planning, Geographies of the Fear of Crime, Geographies of Gender and Cultural Geography.

1998 – 1999

Gloscat, Cheltenham

 

3 GCE A Levels: Geography (B), Computing (B), Mathematics (E)

1990 – 1998

The King’s School, Gloucester

 

GCE AS Level: General Studies (B), CFS Level: French for Business

 

12 GCSEs ranging from A* to B

 

Experience

Summer 2000

Recall Recruitment

 

Frontline Recruitment Consultant

 

A vacation job working in a small call centre interviewing applicants for other call-centre positions with companies such as NTL and Halifax Card Services.

·          Telephone interviews lasting 10 – 30 minutes.

·          Incoming and outgoing telephone calls.

·          Providing accurate information about the available positions.

·          Enabling the candidate to perform to the best of their abilities.

·          Summarizing the suitability of each person for the specific role.

·          Taking responsibility for all decisions.

·          Working as part of a team for one goal.

·          Working for personal targets.


Summer 2001

Select Appointments – working for Hugh James Ford Simey Solicitors

 

Various Secretarial Work

 

Duties grew from receptionist work to legal secretarial work.

·          Demonstrate excellent interpersonal skills at all times

·          Organisation and responsibility

·          Taking initiative and being responsible for own projects

·          Ensuring accuracy and reliability of information

·          Flexibility with both tasks and environments

1999

ManPower for Ranks Xerox, Mitcheldean

 

Proof Reader

 

Checking scientific patents for accuracy when transferring from physical to electronic format.

·          Accurate comparison of scientific text and equations.

·          Working to very high quality and quantity personal targets.

1996 – 1998

Toby Grill and Carvery

 

Chef

 

Duties grew from kitchen hand – cleaning and vegetable preparation; to chef - food preparation and presentation and later Carvery Chef, which involved serving customers and providing a very high level of customer satisfaction.

·          Working as a team member.

·          Working accurately under pressure.

·          Achieving very high standards of presentation.

·          Attaining consistently high quantity targets.

·          Exceeding the customer’s expectations.

Computer Skills

Windows 2000, NT, 98, 95, 3.x, DOS, Email, Internet use, Microsoft Office 97 and 2000, Oracle and Access DBs, Oracle Forms, MySQL+8, Visual Basic, VBScript and VBA, ASP, JavaScript, Turbo Pascal v7, Delphi 3, Delphi 4, HTML, Lotus Works Suite 97.

Interests

I have two distinct groups of interest. Individually, I enjoy programming in Visual Basic and Delphi 4 whilst listening to a wide range of music. I am a professionally trained singer, play the guitar and piano, and write music. I also enjoy spending time reading, particularly the fantasy and sci-fi genres. On a group level, I love both cooking for, and dining out with friends, through which I have grown to understand and enjoy the benefits of good customer service. I also love going to both the cinema and theatre, and annually attend the Glastonbury Festival. Additionally, to keep fit I am a member of the university gym.

Referees

Katharine Hörschelmann

Or

Alan Jones

Department of Geography

University of Plymouth

Drake Circus

DEVON

PL4 8AA

Andy Phippen

Department of Computing

University of Plymouth

Drake Circus

DEVON

PL4 8AA

Michelle Ryan

Messrs Hugh James

Solicitors

Arlbee House

Greyfriars Road

Cardiff

CF10 3QA